Benefit Communications & Enrollment Services

HRO Partners works with employers to help manage open enrollment and new hire enrollment in their employee benefit programs. Healthcare reform is creating a very confusing maze of changes for employers and employees. Increasing communication with employee benefit programs is necessary to maintain the perceived value of the overall benefit program. We work with employers to dep loy technology and additional benefit counselors to improve and streamline the benefit communication & enrollment process.

What Services Do We Provide?
  • Optimized Benefits Communications
    • Our customized communications help your employees understand their benefit options and make informed decisions. From group meetings to 1 on 1 consultations, we help increase both participation and employee satisfaction with your benefits program.
  • End to End Enrollment Solutions
    • Integrating with a wide range of software, our core and voluntary benefits enrollment systems compliment services such as perpetual enrollment, carrier feeds, and more. We even review your employees’ eligibility and verify dependents.
  • Online Administrative Services
    • Accurately importing employee deductions and managing billing and account information, our intuitive tools streamline account administration. We also offer cost-free access to daily news, tip, and research on
Pre-Enrollment- Plan
  • Enrollment Goals, Strategy Development & Measurement Tools
  • Design Employee Survey’s, Plan Selection Assistance, Enrollment Timelines
  • Create Custom Enrollment Plan
  • Design & Selection of Communication Materials
  • Build Benefit Booklets
  • Enrollment Methodology Platform Selection & Implementation Support
  • HR Admin Back Office Support Including Data Analysis, Carrier Feed Consulting & Census Preparation
  • Wellness Plan Development Coordination, Communication & Integration
Benefit Communication- Educate & Engage
  • Enrollment Announcements- Posters, Flyers, Payroll Stuffers, Email & Direct Mail Campaigns
  • Benefit Plan Need Worksheet Distribution
  • Benefit Plan Topic Sheets- Easy to Understand Benefit Plan Option & Rate Summaries
  • Custom Group Meetings (In Person, Webinars, Conference Calls)
  • Online Communication- Development, Web Portals, Vendor selection
  • Benefit Statement Design and Distribution
  • Enrollment Instructions- Step by Step Guides for Enrollment
  • Enrollment Packet Support- Design, Vendor Fulfillment Supp
Implementation- Benefit Enrollment
  • Group Meeting Enrollments
  • One-to-One Enrollments with Certified Benefit Counselors
  • Online Enrollments
  • Call Center Enrollment Options
  • Dependent Verification Support and Vendor Selection
  • Benefit Enrollment Confirmations
  • Enrollment Data Processing & Support (Payroll Deductions & Carrier Enrollment Data)
Post-Enrollment Support- Measure
  • Benefit Enrollment Survey’s
  • Benefit Counselor Surveys
  • Post Enrollment Billing Reconciliation
  • Post Enrollment Communications
  • Enrollment Checkup meetings
  • New Hire Support (Strategy & Implementation)
What benefits Does It Provide?
  • Aid Employee Cost Sharing
    • Our full line of employee-paid voluntary benefits can help offset any new out-of-pocket expenses your employees may incur.
  • Confirm Eligible Dependents
    • Our dependent review services and annual maintenance reviews can help you verify which dependents are eligible for your health care plans
  • Boost Tax Savings
    • We help employees better understand the benefits of a section 125 plan, which increases their plan participation – and provides greater tax savings for you.
  • Promote Employee Wellness
    • Our implemented strategies help increase your employees’ awareness and participation in your current wellness programs, and gain more return for your wellness investment.
  • Decrease Enrollment Expenses
    • Reduce the costs associated with your employee benefits enrollment, such as materials, manpower and even IT expenses, by taking advantage of our turn-key solutions, delivered on a best-in-class electronic platform.
  • Customized 1-1 Enrollment Sessions
    • Our highly trained benefits counselors provide 1 on 1 meetings with each of your employees to review their personal benefits situation, help them make informed benefit decisions, and enroll their selections through our enrollment.
  • Nationally Recognized Solutions
    • The United States Conference of Mayors chose us as its exclusive partner to promote employee benefits cost management solutions to city government employees across the country.
  • No Direct Costs
    • We proudly provide our full range of services to public sector employees at no direct cost to them. Our only request in return is that we are permitted to offer your choice of our employee-paid voluntary benefits, such as accident, life, cancer, hospital confinement, indemnity or critical illness coverage, directly to your employees at their work location.


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